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Multiple Attachments
- Jonathan
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8 years 1 week ago #81004
by Jonathan
Multiple Attachments was created by Jonathan
Hey Tuan,
I'm having an issue with multiple file attachments in an event. They appear to attach fine, but the link it creates actually combines the file instead of using a pipe ( | ) to separate them.
The link created is:
www.focussleepschool.com/media/com_event...yllabus-ACB-2016.pdf
This error is causing registration emails not to get sent out. Can you please see what's happening?
I'm using version 2.4.3.
Thanks!
I'm having an issue with multiple file attachments in an event. They appear to attach fine, but the link it creates actually combines the file instead of using a pipe ( | ) to separate them.
The link created is:
www.focussleepschool.com/media/com_event...yllabus-ACB-2016.pdf
This error is causing registration emails not to get sent out. Can you please see what's happening?
I'm using version 2.4.3.
Thanks!
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- Brian F
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8 years 1 week ago #81006
by Brian F
Replied by Brian F on topic Multiple Attachments
The following user(s) said Thank You: Tuan Pham Ngoc
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- Jonathan
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8 years 1 week ago #81011
by Jonathan
Replied by Jonathan on topic Multiple Attachments
Brian,
I appreciate the response, but I'm already using 2.4.3. The update was the first thing I tried.
Any other ideas? It's not an "oh my God this is a crisis" moment yet, but it may get to that point before long.
Thanks again!
I appreciate the response, but I'm already using 2.4.3. The update was the first thing I tried.
Any other ideas? It's not an "oh my God this is a crisis" moment yet, but it may get to that point before long.
Thanks again!
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- Tuan Pham Ngoc
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8 years 1 week ago #81012
by Tuan Pham Ngoc
Replied by Tuan Pham Ngoc on topic Multiple Attachments
Hi Jonathan
We just fixed that issue yesterday (it is a hot fix, I don't release new version of the extension for that fix). So please re-download the latest version from My Downloads section, upgrade it to your site
After that, the issue should be sorted
Regards,
Tuan
We just fixed that issue yesterday (it is a hot fix, I don't release new version of the extension for that fix). So please re-download the latest version from My Downloads section, upgrade it to your site
After that, the issue should be sorted
Regards,
Tuan
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- Jonathan
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8 years 1 week ago #81013
by Jonathan
Replied by Jonathan on topic Multiple Attachments
Hey Tuan,
I did the update about ten minutes before I submitted the post to the forum. But, I just retried it to make sure, and I'm still getting the problem.
I tried to remove the attachments from the event, save it, and re-attach them; but I'm still getting the same result.
I'm not sure what's happening. Thanks for the help!
I did the update about ten minutes before I submitted the post to the forum. But, I just retried it to make sure, and I'm still getting the problem.
I tried to remove the attachments from the event, save it, and re-attach them; but I'm still getting the same result.
I'm not sure what's happening. Thanks for the help!
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- Tuan Pham Ngoc
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8 years 1 week ago #81039
by Tuan Pham Ngoc
Replied by Tuan Pham Ngoc on topic Multiple Attachments
Hi Jonathan
In this case, please submit a support ticket sending us super admin account of your site. I will check it directly on your site to see why the issue happens and get it sorted
Regards,
Tuan
In this case, please submit a support ticket sending us super admin account of your site. I will check it directly on your site to see why the issue happens and get it sorted
Regards,
Tuan
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