Removing billing fields

  • Peter Collins
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6 years 11 months ago - 6 years 11 months ago #97902 by Peter Collins
Removing billing fields was created by Peter Collins
Sorry, but I cannot work out how to remove a billing field, "Billing ZipCode" that comes up in the Payment Information section - see attached image
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Last edit: 6 years 11 months ago by Peter Collins.

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6 years 11 months ago #97912 by Tuan Pham Ngoc
Replied by Tuan Pham Ngoc on topic Removing billing fields
That should only be shown if you are using Square up payment plugin on the site. In case you use a different payment plugin, It must causes by something else

Maybe some kind of javascript conflict. Please submit a support ticket sending us super admin account of your site and the link to the page. Our developer will check and correct it for you

Tuan

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6 years 11 months ago - 6 years 11 months ago #99068 by Buzzy
Replied by Buzzy on topic Removing billing fields
I have just updated to latest version and also see this (I'm only using the offline payment plugin on this site) so think this may be not just an isolated incident?
Last edit: 6 years 11 months ago by Buzzy.

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6 years 11 months ago #99082 by Tuan Pham Ngoc
Replied by Tuan Pham Ngoc on topic Removing billing fields
Might be caching issue. Could you please try to clear browser cache, then check it again?

If the issue still happens, submit a support ticket sending us super admin account of your site and the link to the page. We are going to check to see why the issue happens and get it sorted

Tuan

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6 years 11 months ago #99093 by Buzzy
Replied by Buzzy on topic Removing billing fields
Thanks, I opened then closed the payment plugin and that did the trick for some reason.

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6 years 11 months ago #99115 by Tuan Pham Ngoc
Replied by Tuan Pham Ngoc on topic Removing billing fields
Guess the javascript file was cached by the web browser and it causes the issue

Anyway, the most important thing is it works :)

Tuan

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