Custom Field - Depend On

  • John Joseph
  • Topic Author
  • Offline
  • Fresh Boarder
  • Fresh Boarder
8 months 1 week ago #113156 by John Joseph
Custom Field - Depend On was created by John Joseph
We are creating a new category that I need to collect additional registration information at the time of registration. I need basically two fields (maybe three). They select the first field (a list) and then, based on that selection, they need to be able to select from a second set of options.
Select Sign Type (list of available sign types)
Select Sign Designs (list of designs associated with the selected sign type)

I was able to create the Sign Type (which worked). I then created two additional fields (one for each of the sign types in my test) and I tried to select "Depend On" and then selected Sign Type as the Depend On. It then showed me two check boxes for Depend On options. I selected the appropriate option for each Sign Type design field, but when I only select one check box and save, it doesn't save the selection. It doesn't show the field and when I go back in to edit the checkbox is no longer selected.

Please Log in or Create an account to join the conversation.

8 months 1 week ago #113173 by Tuan Pham Ngoc
Replied by Tuan Pham Ngoc on topic Custom Field - Depend On
Hello John

Maybe something wrong with the setting. Please submit a support ticket sending us:

1. Super admin account of the site

2. Step by step what we need to do to see that error

I am going to check to see why it happens and get it sorted



Please Log in or Create an account to join the conversation.

Moderators: Tuan Pham Ngoc