- Posts: 102
- Thank you received: 3
Prevent New Registration After Waiting List Starts and Someone Cancels
- temills
- Topic Author
- Offline
- Premium Member
When using the waiting list, we are experiencing the following senario:
- an event registration reaches capacity and registration is suspendedthe waiting list is activated
- the waiting list is activated
- an existing registrant cancels
- registration is re-opened showing one slot available
- a new registration is accepted bypassing and superceding those on the waiting list
This renders the waiting list almost useless. How can we prevent this?
Thanks,
Tem
Please Log in or Create an account to join the conversation.
- Tuan Pham Ngoc
- Offline
- Administrator
I agree that registration should not be opened in this case. This is not a quick and easy fix, so please give me sometime. I will try to address it in the next release
Tuan
Please Log in or Create an account to join the conversation.
- temills
- Topic Author
- Offline
- Premium Member
- Posts: 102
- Thank you received: 3
Has this been addressed or is it still pending?
Thanks, Tem
Please Log in or Create an account to join the conversation.
- Tuan Pham Ngoc
- Offline
- Administrator
This is not fixed yet, sorry. I will try to address it within next week
Sorry for talking so long to fix this issue.
Regards,
Tuan
Please Log in or Create an account to join the conversation.
- Frederic Ozon
- Offline
- Senior Member
- Posts: 71
- Thank you received: 0
I have the same issue.
I would like only the first one from the waiting list being advice if someone cancel.
Or to forbid mail and control by myself you is adviced.
Is it possible?
Please Log in or Create an account to join the conversation.
- Tuan Pham Ngoc
- Offline
- Administrator
Tuan
Please Log in or Create an account to join the conversation.
- Frederic Ozon
- Offline
- Senior Member
- Posts: 71
- Thank you received: 0
"Registrant waitinglist notification email subject"
And may you confirm, this does not work currently:
eventbookingdoc.joomservices.com/miscell...e-registrants-plugin
Thanks
Fred
Please Log in or Create an account to join the conversation.
- Tuan Pham Ngoc
- Offline
- Administrator
1. Yes, that's the correct subject you should empty
2. The plugin does work. But no payment will be processed when users is moved from waiting list to registrants
Tuan
Please Log in or Create an account to join the conversation.
- Donal
- Offline
- Elite Member
- Posts: 239
- Thank you received: 17
I like the way it works at the moment, ie: booking is open to everyone after a cancellation. I don't use all of the waiting list system, ie. I email the waiting list myself and they need to go to my site and fully register.Tuan Pham Ngoc wrote: Hi Tem
I agree that registration should not be opened in this case. This is not a quick and easy fix, so please give me sometime. I will try to address it in the next release
Tuan
Please Log in or Create an account to join the conversation.
Support
Documentation
Information
The Joomla! name and logo is used under a limited license granted by Open Source Matters the trademark holder in the United States and other countries.