Payments

  • Pat Kelly
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4 years 9 months ago #126358 by Pat Kelly
Payments was created by Pat Kelly
HI Guys
Just A quick one
Has something changed with the payment processor since June 16th
When making payment through payPal we keep getting an error at the PayPal end asking us to try again later
Is this an error with PayPal or something with the API sending payment to paypal

TIA

PAt

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  • Tuan Pham Ngoc
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4 years 9 months ago #126362 by Tuan Pham Ngoc
Replied by Tuan Pham Ngoc on topic Payments
Hi PAt

Nothing changed. Does the error happen every time? Or it just sometime happens

If it happens every time, maybe there is something wrong with the PayPal account you are using to receive payment. You can submit a support ticket sending us super admin account and link to the page which we can register for event to see the error. We are going to check to see why the issue happens and get it sorted

Regards,

Tuan

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4 years 9 months ago #126616 by Dave Guerrie
Replied by Dave Guerrie on topic Payments
I have been getting the same error when I switched from sandbox to the live account.

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  • Pat Kelly
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4 years 9 months ago #126617 by Pat Kelly
Replied by Pat Kelly on topic Payments
Dave
I managed to sort it with this link www.paypal-community.com/t5/NVP-SOAP-API...-PayPal/td-p/1459016
it's a security issue with reference to third party buttons
followed instructions it worked
no problems

Pat

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4 years 9 months ago #126620 by Dave Guerrie
Replied by Dave Guerrie on topic Payments
Thank you very much Pat. I will check those settings and let you know what happens. Much appreciated!

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4 years 9 months ago #126621 by Tuan Pham Ngoc
Replied by Tuan Pham Ngoc on topic Payments
Thanks Pat for the info. If changed the settings as mentioned by Pat, you can submit a support ticket so that we can help checking it further

Regards,

Tuan

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