ReCaptcha fail clears all data

  • Duke S.
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1 week 2 days ago - 6 days 7 hours ago #127379 by Duke S.
ReCaptcha fail clears all data was created by Duke S.
Group registration (no cart) checkout process ...

Serious UX issue -
If any validation errors, form displays tooltip flags so they can be fixed - all good (just not obvious to user at submit button that errors were found - suggest a message prompting user to scroll up, or to scroll to anchor of first error - scrollto #error ) If I can solve this, great, but not critical. All pretty good.

BIG ISSUE, after fixing errors, user forgets to re-check I am not a robot, or checks it and missed clicking all the correct pictures by one ... then lots of data disappears. What can be done to not trigger a form reset/clear on a recaptcha error so they can just try again to make Google happy.
Last edit: 6 days 7 hours ago by Duke S..

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  • Tuan Pham Ngoc
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1 week 2 days ago #127384 by Tuan Pham Ngoc
Replied by Tuan Pham Ngoc on topic ReCaptcha fail clears all data
Hi Duke

At the moment, we don't remember the form data after it's being submitted. I will find a way to implement it and hopefully, address this issue in future releases (maybe next release) of the extension

Please give us sometime

Regards,

Tuan
The following user(s) said Thank You: Duke S.

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