Offline payment + send to random user free event

  • Marcin R
  • Topic Author
  • Offline
  • New Member
  • New Member
More
1 year 9 months ago #152891 by Marcin R
Hi.
I have problem. I activate offline payment. 
But now system random send mail to remainder to pay for free event :o 
What could be the cause of this state of affairs?
Event is FREE.
EB ver. 4.1.0
Regards.

Please Log in or Create an account to join the conversation.

More
1 year 9 months ago #152897 by Tuan Pham Ngoc
Replied by Tuan Pham Ngoc on topic Offline payment + send to random user free event
That's strange Marcin. Could you please submit a support ticket sending us super admin account of your site and tell me more details about this error (for example, how do you know that the system send remainder payment email, to what registrant...)

I will check to see what's wrong and guide you to correct it

Tuan

Please Log in or Create an account to join the conversation.

  • Marcin R
  • Topic Author
  • Offline
  • New Member
  • New Member
More
1 year 9 months ago #152902 by Marcin R
Thank you Tuan
I send Ticket [#121553]

Please Log in or Create an account to join the conversation.

More
1 year 9 months ago #152906 by Tuan Pham Ngoc
Replied by Tuan Pham Ngoc on topic Offline payment + send to random user free event
Thanks Marcin. Asked you additional question, please reply via support ticket so that we can continue from there

Tuan

Please Log in or Create an account to join the conversation.