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Thermometer not updating with donation amount
- Karcharz
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12 years 3 months ago #13331
by Karcharz
Thermometer not updating with donation amount was created by Karcharz
I have finally gotten my thermometer to display correctly on my article page and I processed a donation to be sure it worked all the way through the process, and everything went great...except...I thought the thermometer would automatically update when a donation was made. do I need to update every thermometer for every campaign when a donation is made? :S
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- Woony Danny
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12 years 3 months ago #13471
by Woony Danny
Replied by Woony Danny on topic Re: Thermometer not updating with donation amount
yes, i am experiencing same problem. J1.7.3 and Joomdonation 2.9.0
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- Tuan Pham Ngoc
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12 years 2 months ago #13556
by Tuan Pham Ngoc
Replied by Tuan Pham Ngoc on topic Re: Thermometer not updating with donation amount
Hi
The amount of the donation record will be updated to the Thermometer as soon as the status of donation record is marked as Paid (published). In this case, I believe you are testing it using offline payment, the status of the record is unpaid and it doesn't update the Thermometer. Just "publish" the donation record and everything will work as expected
Note : This issue only happens when you are using offline payment. When you use online payment method (like Paypal, Authorize.net), the donation record will be marked as paid automatically as soon as you made payment and the issue won't happen !
Tuan
The amount of the donation record will be updated to the Thermometer as soon as the status of donation record is marked as Paid (published). In this case, I believe you are testing it using offline payment, the status of the record is unpaid and it doesn't update the Thermometer. Just "publish" the donation record and everything will work as expected
Note : This issue only happens when you are using offline payment. When you use online payment method (like Paypal, Authorize.net), the donation record will be marked as paid automatically as soon as you made payment and the issue won't happen !
Tuan
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- Woony Danny
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12 years 2 months ago #13565
by Woony Danny
Replied by Woony Danny on topic Re: Thermometer not updating with donation amount
No, these are for payments made with paypal. It used to work and update accordingly but it doesn't anymore. Maybe it is because i upgraded to Joomla 1.7?
but when people donate with paypal it does not update thermometer. I have had numerous donations that were successfully paid through paypal yet the thermometer is still on zero
but when people donate with paypal it does not update thermometer. I have had numerous donations that were successfully paid through paypal yet the thermometer is still on zero
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