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How to download an updated version
- Cynthia
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13 years 6 months ago - 13 years 6 months ago #5105
by Cynthia
How to download an updated version was created by Cynthia
In several posts I read that clients can download an update from a product which they have bought before.
How do I download an update? And where can I find the modified files so that I don't have to do a complete new installation, but can FTP upload the modified files?
Best regards,
Cynthia
How do I download an update? And where can I find the modified files so that I don't have to do a complete new installation, but can FTP upload the modified files?
Best regards,
Cynthia
Last edit: 13 years 6 months ago by Cynthia.
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- Tuan Pham Ngoc
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13 years 6 months ago #5175
by Tuan Pham Ngoc
Replied by Tuan Pham Ngoc on topic Re: How to download an updated version
Hi
To download future releases of any extensions, you can just login to your account, access to Your Orders menu item to download the extensions.
If you don't see the extensions, maybe It was not associated to your account (that is because you didn't login when purchase the extensions) . In this case, please submit a support ticket contains the email + Paypal transaction ID of the order . I will check and assign order to your account .
Thanks
Tuan
To download future releases of any extensions, you can just login to your account, access to Your Orders menu item to download the extensions.
If you don't see the extensions, maybe It was not associated to your account (that is because you didn't login when purchase the extensions) . In this case, please submit a support ticket contains the email + Paypal transaction ID of the order . I will check and assign order to your account .
Thanks
Tuan
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- Cynthia
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13 years 6 months ago #5207
by Cynthia
Replied by Cynthia on topic Re: How to download an updated version
Thank you, I found it! I didn't know that the link in Your Orders went to the newest version.
Best regards, Cynthia
Best regards, Cynthia
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- snilloconator
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13 years 4 months ago #6563
by snilloconator
Replied by snilloconator on topic Re: How to download an updated version
I'm replying because I have downloaded the component in my account. But after upgrading it still shows as 2.7.0?
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- Tuan Pham Ngoc
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13 years 4 months ago #6644
by Tuan Pham Ngoc
Replied by Tuan Pham Ngoc on topic Re: How to download an updated version
Hi
I sent you the latest version few days ago. You should have the correct version installed now !
Thanks,
Tuan
I sent you the latest version few days ago. You should have the correct version installed now !
Thanks,
Tuan
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