Transaction not recorded

  • Amy Christian
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5 years 2 months ago #122272 by Amy Christian
Transaction not recorded was created by Amy Christian
Hi,

On our site we received a payment through JoomDonation earlier this week. We have a receipt of it from PayPal. However there is no record of the transaction on JoomDonation. The last recorded transaction is from a month ago.

How can we diagnose the problem and fix it?

Thanks

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5 years 2 months ago #122273 by Mr. Dam
Replied by Mr. Dam on topic Transaction not recorded
Hi,
Please submit ticket and send your site url with super admin account. I will check the problem for you
Thanks
Dam

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Moderators: Mr. DamDũng Nguyễn Việt