Multiple currencies

  • Lorenz Schwarz
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2 days 22 hours ago #127562 by Lorenz Schwarz
Multiple currencies was created by Lorenz Schwarz
Hi there!

Here's an observation concerning the feature "Currency Selector". I noted that the setup is not clear to all donors which can lead to confusion and misunderstanding. For example:

Our main currency is Kenya Shilling KSH, but we also accept USDollor or Euro.
If a donor chooses to donate 10000 KSH, he can either select the pre-defined option or write the amount in the "Other amount" field. The next field is the currency selector. So if he chooses to pay in Euro, 10000 KSH correspond to 100 Euro. The problem is that the form takes the amount from above and the selected currency and reports a donation of 10000 Euro. This can lead to misunderstandings.

I would suggest to either
- Implement some sort of exchange rates feature
- Or switch the currency symbol of the "Other Amount" field to the one selected with the currency selector and maybe flash the amount field or do something to indicate to the user that he checks the amount field.

Have a nice day!


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2 days 21 hours ago #127564 by Mr. Dam
Replied by Mr. Dam on topic Multiple currencies
Hi Lorenz,
I am not sure with your idea, could you please explain it more details?

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