Support Ticket Feature Cool, But Not Working

A bit ironic that you can't submit a support ticket for the support ticket feature, huh?

Would love to be able to submit bugs & get help.

- Matt

Hi Mark

The support tickets system does work (customers submit support tickets everyday to ask me for support), maybe something strange with your PC .

In this case, you can email your problem to contact@joomdonation.com . I will check my email and reply you via email .

Thanks,

Tuan

Hi Tuan

for your info: support tickets works but not always.

I had open a ticket without problem but when i tried to open the second one it returned to me a message asking to complete mandatory fields but those fields were already filled.

Today, from a different pc with the same browser, i can use it without problems.

Hope it helps!

Hmm . That's really strange because it works for most clients but doesn't work for some other clients . Could you please give me more infromation :

- What operating system you are using ?

- What browser did you use ?

Thanks !

Tuan

@all

If anyone cannot submit a support ticket, please send me an email to contact@joomdonation.com for support ! You can also contact me via Skype, YM, MSN or Gtalk if you have any questions !

Thanks,

Tuan