[SOLVED!!!]os-stripe pluginfor JD won't take letters in the zip code

  • Al Khamsa, Inc.
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9 months 3 weeks ago - 9 months 2 weeks ago #159095 by Al Khamsa, Inc.
A canadian user is unable to use his credit card because the os-stripe plugin for JD won't accept a Zip code like this: K9A 4J8,  even if the space is removed.
Our payment plugin has the option "Use Stripe Card Element  set to yes.
 
Last edit: 9 months 2 weeks ago by Mr. Dam.

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9 months 3 weeks ago #159117 by Mr. Dam
Hi,
You can submit ticket on category: Joom Donation and provide your site url with super admin account. I will help you to hide Zip Code field in Stripe Card Element to solve the problem
Thanks
Dam

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9 months 3 weeks ago #159147 by Al Khamsa, Inc.
For others that see this problem the solution was to remove the entry of the Zip field from the stripe element display. The original zip, in this case a Canadian postal code, is saved in the donation record that remains in JoomDonation and is part of the invoice.

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9 months 2 weeks ago #159301 by Mr. Dam
Solved through Ticket system
Thanks
Dam

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