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Donate - next button not working
- familywiggs@googlemail.com
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13 years 1 month ago #8575
by familywiggs@googlemail.com
Donate - next button not working was created by familywiggs@googlemail.com
I purchased Joom Donation and have been trying to install. I've figured most things out but payent processing is not working.
I have entered Configuration - payment plugins. Only PayPal is published. I have setup the os_paypal plugin for paypal to Live mode, my paypal email address and GB Pounds.
Everything else seems fine.
When I fill out a donation form and press "next" - nothing happens. I've tried the fix-form option and it makes no difference.
I'm using Firefox 4.0. It's installed on a local server, so hard to give you access. (The whole site is screwed in IE - but I'll fix that next!)
Please can you help?
Thanks
Robin
I have entered Configuration - payment plugins. Only PayPal is published. I have setup the os_paypal plugin for paypal to Live mode, my paypal email address and GB Pounds.
Everything else seems fine.
When I fill out a donation form and press "next" - nothing happens. I've tried the fix-form option and it makes no difference.
I'm using Firefox 4.0. It's installed on a local server, so hard to give you access. (The whole site is screwed in IE - but I'll fix that next!)
Please can you help?
Thanks
Robin
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- Tuan Pham Ngoc
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13 years 1 month ago #8578
by Tuan Pham Ngoc
Replied by Tuan Pham Ngoc on topic Re: Donate - next button not working
Hi Robin
I checked your site and found that you created a custom field which has a special character ( ? ) and It causes the extension doesn't work (javascript error). I just changed the name of the custom field and It works fine now, please go to your site to check it !
When you create a new custom field, please just use alpah-numberic character (a-z,A-Z,0-9 and _ ) for name of custom field .
Thanks,
Tuan
I checked your site and found that you created a custom field which has a special character ( ? ) and It causes the extension doesn't work (javascript error). I just changed the name of the custom field and It works fine now, please go to your site to check it !
When you create a new custom field, please just use alpah-numberic character (a-z,A-Z,0-9 and _ ) for name of custom field .
Thanks,
Tuan
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- familywiggs@googlemail.com
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13 years 1 month ago #8579
by familywiggs@googlemail.com
Replied by familywiggs@googlemail.com on topic Re: Donate - next button not working
Oh - I feel so silly! Why didn't I spot that?!
Many thanks for your help Tuan.
Robin
Many thanks for your help Tuan.
Robin
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