CATEGORIES NOT WORKING

  • douglas Imasuen
  • Topic Author
  • Offline
  • New Member
  • New Member
More
8 years 8 months ago #68651 by douglas Imasuen
CATEGORIES NOT WORKING was created by douglas Imasuen
Hi,
i created a category on my membership Pro, but each time i assign it to a plan, it does not accept it and non of the plans created for subscription is showing on my frontend, despite the fact that i have tried every possible means to make my membership plan to show. but all to no avail

Please Log in or Create an account to join the conversation.

More
8 years 8 months ago #68684 by Tuan Pham Ngoc
Replied by Tuan Pham Ngoc on topic CATEGORIES NOT WORKING
Hi

There must be something strange on your site causing the issue (maybe the extension was not installed successfully for some reasons).

Could you please submit a support ticket sending us super admin account of your site so that I can check to see what's wrong and get it corrected for you

Regards,

Tuan

Please Log in or Create an account to join the conversation.

  • douglas Imasuen
  • Topic Author
  • Offline
  • New Member
  • New Member
More
8 years 8 months ago #68733 by douglas Imasuen
Replied by douglas Imasuen on topic CATEGORIES NOT WORKING
Ok.
Tanks, i have sent it already

Please Log in or Create an account to join the conversation.

More
8 years 8 months ago #68751 by Tuan Pham Ngoc
Replied by Tuan Pham Ngoc on topic CATEGORIES NOT WORKING
Great. Will check and reply you within today

Regards,

Tuan

Please Log in or Create an account to join the conversation.

More
8 years 8 months ago #68758 by Tuan Pham Ngoc
Replied by Tuan Pham Ngoc on topic CATEGORIES NOT WORKING
Checked your issues but could not see the problem like you said. I still see the plan assigned to the category and it is displaying properly in the frontend.

Only your invoice format was lost for some reasons, and I restored it.

If you need any other helps, please don't hesitate to ask

Regards,

Tuan

Please Log in or Create an account to join the conversation.