File field doesn't work in register form

  • Helene Larocque
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8 years 6 months ago #70524 by Helene Larocque
File field doesn't work in register form was created by Helene Larocque
Hi !
I recently added a field in the registration form so the user can attach a picture of themselves.
When we post the form, the confirmation page doesn't show the picture.
When I go in the backend to see the new subscription, the image doesn't show up.
I don't know where they are supposed to be saved so I can't see if the upload worked or not.
Some more informations:
Joomla version 3.4.4
Membership Pro version 2.0.5

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8 years 6 months ago #70577 by Tuan Pham Ngoc
Replied by Tuan Pham Ngoc on topic File field doesn't work in register form
Hi Helene

Please click on the subscription record to edit. Then look at that field, if the file is uploaded, there should be file name displayed and you can click on the file name to download it

If the file is not available, maybe it is not in allowed file type ? Please go to Membership Pro -> Configuration, find the config option Allowed File Types, enter the file type you are trying to upload into that config option and it should work well

Regards,

Tuan

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