Criteria for sending renewal notices

  • Elliot Block
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8 years 3 months ago #76031 by Elliot Block
Criteria for sending renewal notices was created by Elliot Block
Hi Tuan,

I was just running through a scenario in my head and I was wondering if you might be able to provide some intuition.

Let's say I have a member who has an active subscription and in anticipation of his membership expiring, he decides to renew ahead of his expiry. My renewal emails are configured at 30 days, 15 days, and 7 days from expiry. If the member successfully renews at 35 days until expiry, will he still receive those emails? I would hope not.

Thanks,
Elliot

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