Pending subscriptions

Hii
If a user starts the subscription process and gets to the Secure Checkout stage (we are using the 2CO plugin) then backs out, MP creates a Pending invoice, which shows in the Membership Status module as a Subscription as shown below

If the user never takes it any further what happens to the Pending Subscriptions ?
How do we stop the Status module displaying Pending Subscriptions ?

:whistle: No comments/suggestions/answers ?

Hi Jimi

At the moment, we don't have an option to hide these records. Something we can add to next release of Membership Pro

For now, maybe you can publish the plugin "System OS Membership Cleaner"

This plugin will run every 6 hours and will clean/remove these ignore payment subscription records

Regards,

Tuan

Tuan
That looks like it will do the trick, never noticed that plugin before, we'll give it a try and report back.
One thing, is it possible to alter the time period it runs at ? 2CO sometimes takes a while to clear payments through security, I'm concerned that at 6hrs the plugin may remove a subscription before it's cleared. 12 hrs or possibly even 24hrs would be better.
Regards
Jimi

Hi Jimi

Better I will ask an option into the extension to allow hiding these records. It will be part of the next release

Right now, the plugin will clean the record if payment has not been made for 5 hours. If you want to be safe, you can :

1. Open the file plugins/system/osmembershipcleaner/osmembershipcleaner.php

2. Find this line of code

3. Change 5 to a higher number, in your case, change 5 to 24 and it should be OK

Tuan

Thanks Tuan
Tried the plugin and it works fine, we'll run it at default for now and see how we get on, if necessary we can change the timing as per your post (had a look and found the line of code so easy to change if needed) one question when we run an upgrade (next release) will any custom changes to the code be overwritten ?

Yes, of course. Any custom code modification (except modify layout) will be over-write when you upgrade to future releases of the extension

Tuan

Tuan,

It's a good idea have a option in configurations to set the "interval" of this plugin.
In my case, i should set to 2 days, because in brazil we have a payment model inter banks that take 2 days to process.

OK. Will try to implement it in the next release of the extension

Regards,

Tuan