Missing Members

Hi

There seems to be some members who are missing - they were pending - i logged in, then went to paypal to chec if payment made - when i have gone back they have gone

also missing in mysql - (I can tell missing as ID are not in order.

Alex

Hi Alex

In Membership Pro, there is a plugin called "System OS Membership Cleaner". This plugin will clean/delete the ignore payment subscription records after certain time

I guess it is enabled at the moment and that's the reason causing the issue. If you want that behavior, go to Extensions -> Plugins Manager, delete the plugin and it should work well

Regards,

Tuan