Subscription Plan Emails going to Spam

  • John Waraksa
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8 years 3 days ago #80409 by John Waraksa
Subscription Plan Emails going to Spam was created by John Waraksa
Subscription Plan email messages sent to any new subscriber all go to their SPAM folder.

I set the FROM EMAIL in Membership Pro configuration to match the FROM EMAIL in Joomla global mail settings. I have the Joomla Mailer set to PHP Mail. Any suggestions on how to avoid email messages from going into user's SPAM folder?

Thank you,
John

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8 years 3 days ago #80424 by Tuan Pham Ngoc
Replied by Tuan Pham Ngoc on topic Subscription Plan Emails going to Spam
Hi John

As the email is delivered by your mail server, I think you will need to contact your hosting provider and ask them to check it for you to see why emails go to spam folder

Tuan

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7 years 11 months ago #80665 by gerrit
Replied by gerrit on topic Subscription Plan Emails going to Spam
I had the problem either that all my mails were going to spam-box.

If its only going to @hotmail/live mails the problem is maybe that you have a new ip adres coming from your mail. Hotmail blocks every new @mail or ip adress the only way to fix that is let people say in the mail: this mail is save (place it in inbox) if this happends many time, there will be a chance that it new mails will go to inbox.

Sorry for my bad english! I hope you can quiet understand it.
The following user(s) said Thank You: Tuan Pham Ngoc

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