Custom Fields, Multiplying by number of items

  • Thandie
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7 years 9 months ago - 7 years 9 months ago #84843 by Thandie
Hi!

I looked out through the forum, but still can't figure out my problem:
I'm selling translation services, by unitary price of 0.055, which is the price that I've put while creating the plan. The TOTAL price for the client will be the unitary price (0.055) * number of pages (os_quantity, custom field I created)
So, I created a new custom field called "total by number of pages", at which I wrote in the Field Formula
[OSM_QUANTITY]*0.055
No matter how I try to change it, it doesnt show me the desired result in the frontend, neither affects the total.
Can you please help me with this?
Many thanks!
Last edit: 7 years 9 months ago by Thandie. Reason: bad writing

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7 years 9 months ago #84882 by Tuan Pham Ngoc
Replied by Tuan Pham Ngoc on topic Custom Fields, Multiplying by number of items
Hi

Try to set fee formula to [FIELD_VALUE]*0.055 and check it again. Also, you will need to make sure you set Fee Field property of the field to Yes

If it still doesn't work, you can submit a support ticket so that we can check it directly on your site for you

Regards,

Tuan

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  • Thandie
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7 years 9 months ago #84925 by Thandie
Replied by Thandie on topic Custom Fields, Multiplying by number of items
Hi Tuan, thanks for your reply,

Unfourtunately the formula didnt work, I had tried it prior.

I will submit a support ticket.

Regards, Thandie

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7 years 9 months ago #84932 by Tuan Pham Ngoc
Replied by Tuan Pham Ngoc on topic Custom Fields, Multiplying by number of items
OK Thandie. That's strange to me, I think there might be some javascript conflict causing the issue.We will check it as soon as we receive your ticket

Tuan

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