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Can't add new files to the Download Manager

  • Peter Andrews
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5 years 11 months ago #113188 by Peter Andrews
Can't add new files to the Download Manager was created by Peter Andrews
Hi,
For the past two weeks I have not been able to add files to the Download Manager, I can remove items!
Any help would be appreciated,
Pete.

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5 years 11 months ago #113196 by Tuan Pham Ngoc
Replied by Tuan Pham Ngoc on topic Can't add new files to the Download Manager
Hello Pete

We will have to check it directly on your site to see what's the reason of the error and get it sorted

So please submit a support ticket sending us super admin account of your site so that we can check it

Regards,

Tuan

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5 years 11 months ago #113203 by Peter Andrews
Replied by Peter Andrews on topic Can't add new files to the Download Manager
Hi Tuan,
I have created a support ticket and set you up as a Super User (details in the support ticket).
Thanks,
Pete.

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5 years 11 months ago #113215 by Tuan Pham Ngoc
Replied by Tuan Pham Ngoc on topic Can't add new files to the Download Manager
OK. Thanks Pete. We will check and reply you via support ticket

Regards,

Tuan

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5 years 11 months ago #113281 by Peter Andrews
Replied by Peter Andrews on topic Can't add new files to the Download Manager
Hi Tuan,
Thanks for sorting that out, much appreciated.
Regards,
Pete.

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5 years 11 months ago #113317 by Tuan Pham Ngoc
Replied by Tuan Pham Ngoc on topic Can't add new files to the Download Manager
You're welcome.

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