Recurring is set to off

  • Nigel
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6 months 2 weeks ago #121900 by Nigel
Recurring is set to off was created by Nigel
I recently amended all my prices for membership

I have set the recurring to off but still somebody was able to renew at the old price. can you tell me what I am doing wrong please

thank you

Nigel

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6 months 2 weeks ago #121905 by Tuan Pham Ngoc
Replied by Tuan Pham Ngoc on topic Recurring is set to off
Hi Nigel

The question here is how the members could renew with the old price? Is it the recurring subscription? That's the only reason I can think about this error

If you have a reliable way to allow me to see how we can renew with lower price, let me know and I will be happy to check it

Tuan

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