Membership Plan Recurring Subscriptions expiring.

  • Sarah Whitford
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1 week 6 days ago #124182 by Sarah Whitford
Hi Can anyone tell me how to set up recurring Subscriptions that don't expire after a month.
We have recurring monthly plans that are renewed each month via stripe automatically but they keep saying expired in Membership Pro after the second payment and so on. So each month I am having to go onto the subscriber and change his/her status to active.

Settings are as follows:
PLAN DETAIL
Subscription Length - 1 month
Expired Date - blank
Lifetime Membership? No
Enable Renewal No

RECURRING SETTINGS
Recurring Subscription Yes

Thanks for your help

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1 week 6 days ago #124186 by Tuan Pham Ngoc
Replied by Tuan Pham Ngoc on topic Membership Plan Recurring Subscriptions expiring.
Hello

I think the error happens because you haven't configured Stripe Webhook under your Stripe account yet

Please follow instructions at stripe.com/docs/webhooks/setup , set Webhook URL in Stripe to domain.com/index.php?option=com_osmember...ent_method=os_stripe (of course, domain.com must be replaced with your site URL)

After that, monitor the next renewal. It should work well

Tuan

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