Subscription reminder plugin question

  • Hilmar Schneider
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4 months 6 days ago #127208 by Hilmar Schneider
Subscription reminder plugin question was created by Hilmar Schneider
The Membership pro Reminder plugin has a parameter for Number Subscribers ("the number of subscribers which we will send reminder each time the plugin run") . What does this mean? How often is the plugin run? The value is 10 and I have about 250 subscribers.

Thanks.

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4 months 5 days ago #127232 by Tuan Pham Ngoc
Replied by Tuan Pham Ngoc on topic Subscription reminder plugin question
Hello Hilmar

1. The plugin will be run every 2 hours

2. You can set it to 10 or 20, but should not be a too large number. The reason is because most hosting provider will prevent you to send too many emails within one hour (they might limit to 150 per hours)

Don't worry about 250 subscribers. The system will continue sending reminders until all subscribers receive reminder emails

Regards,

Tuan

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4 months 5 days ago #127234 by Hilmar Schneider
Replied by Hilmar Schneider on topic Subscription reminder plugin question
Thanks. I just want to understand how it works. I should check my hosting company about email restrictions.

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4 months 5 days ago #127235 by Tuan Pham Ngoc
Replied by Tuan Pham Ngoc on topic Subscription reminder plugin question
Just use that default Number Registrants setting. It should be fine

Tuan

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5 days 14 hours ago - 5 days 14 hours ago #130238 by Matt Hennessy
Replied by Matt Hennessy on topic Subscription reminder plugin question
Hi Tuan,

Just wanted to confirm something to make sure I'm understanding. Let's assume that:

- The plugin runs every 2 hours (so 12 times per day)
- I have the Number Registrants setting set to 10
- I have 500 subscribers who I need to remind

In this scenario, is it true that it will take the system approximately 4.16 days to send all the reminder emails?
i.e. 500 / (10 * 12) = 4.16
Last edit: 5 days 14 hours ago by Matt Hennessy.

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5 days 12 hours ago #130239 by Tuan Pham Ngoc
Replied by Tuan Pham Ngoc on topic Subscription reminder plugin question
Hello Matt

Yes. That's correct. For this case, you can increase Number Subscribers parameter to 50 or so to have the system to send more reminder each time

Also, if you should also contact your hosting provider, ask them and make sure they do not limit number of emails sent from your account per hour to a low number to make sure all of these emails could be sent

Tuan

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  • Hilmar Schneider
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5 days 11 hours ago #130244 by Hilmar Schneider
Replied by Hilmar Schneider on topic Subscription reminder plugin question
In my case the hosting company allows 250 emails per hour so I set subscribers to 100. It doesn't always run every 2 hours. I suspect that the virtual nature of shared hosting (with my hosting provider) means that the site only exists when someone connects to it.

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5 days 11 hours ago #130245 by Tuan Pham Ngoc
Replied by Tuan Pham Ngoc on topic Subscription reminder plugin question
The process is triggered if there is a request to access to your site (from real people or even spam bots)

If you worry that there is no access to the site within 2 hours, you can setup a cron job to make a request to homepage your site (for example every 1 hour) to make sure the process is triggered

You can contact your hosting provider and ask them to guide setup cron job if needed

Regards,

Tuan

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5 days 11 hours ago #130247 by Hilmar Schneider
Replied by Hilmar Schneider on topic Subscription reminder plugin question
It's all working fine. All the subscriptions end at the same time so once the first 100 reminders are sent out members start visiting the site to renew. That keeps it active and the remaining reminders are sent.

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5 days 11 hours ago #130248 by Tuan Pham Ngoc
Replied by Tuan Pham Ngoc on topic Subscription reminder plugin question
Then all good :)

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