Email Testing Confusion

  • Mary Furr
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6 months 2 days ago #161933 by Mary Furr
Email Testing Confusion was created by Mary Furr
Test Use Case
  1. User registered and selected off-line payment.
  2. I opened the account information for the subscriber and changed the status to active (i. e., I received a check and notified the system that the member paid).
  3. The user received two emails:
  • One that I customized for our organization that asks the email recipient to click on the link to activate their account (which I want to verify addresses associated with new members).
  • A second message (that I do not want) that contains their user name and password.

Questions:
1. What is the correct way to record that an offline payment was received?
2. Is the purpose of the activation email to verify email addresses, or do I need to turn this email off for user who pay offline?
3. Where is the email containing the username and password located, and how do I turn it off?

Mary

 

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6 months 2 days ago #161937 by Tuan Pham Ngoc
Replied by Tuan Pham Ngoc on topic Email Testing Confusion
Hi Mary

1. Edit the subscription record, change subscription status from Pending to Paid, save the record. Or simply publish the subscription record.

2. I don't know exactly what's the email you are talking about, so I could not answer this question

3. That email is sent automatically by Joomla. You can find the plugin User - Joomla! (from Joomla core), click on it to edit, set Notification Mail to User to No and that email won't be sent anymore

Tuan

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  • Mary Furr
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5 months 1 week ago #162363 by Mary Furr
Replied by Mary Furr on topic Email Testing Confusion
What helps me is to include the name of the email template at the bottom of each template.

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5 months 1 week ago #162370 by Tuan Pham Ngoc
Replied by Tuan Pham Ngoc on topic Email Testing Confusion
Name of email template ? Could you please explain more details? Maybe make a screenshot showing us the change you want ?

Regards,

Tuan

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5 months 1 week ago #162373 by Mary Furr
Replied by Mary Furr on topic Email Testing Confusion
I'm good, Tuan. I was just responding to comment that has disappeared. Sorry for the confusion. It just a technique that helped me quickly identify the email templates in testing.

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5 months 1 week ago #162375 by Tuan Pham Ngoc
Replied by Tuan Pham Ngoc on topic Email Testing Confusion
Thanks Mary. That was actually a spam comment, so I deleted it

Regards,

Tuan

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