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Forgot to Recur Subscription - Steps to correct ?
- Stephen Daly
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6 months 1 week ago #162038
by Stephen Daly
Forgot to Recur Subscription - Steps to correct ? was created by Stephen Daly
Hi there,
I was re-using an old plan for a current plan but foe some stupid reason I set recurring payment to 'No'.
It is a simple 6 month recurring plan that collects £8 per month from the subscriber. Plan ends at end of March as this will be the six months (October - March).
It started in October and obviously had no issues collecting the money. It obviously also did nothing else in November because I did not have recurring payment on.
My understanding is that I simply cannot switch it on now and that I'll need to get each subscriber to subscriber again. So I will need to contact them all with a link, etc. Before doing that, can I just double check that my understanding is correct please?
I have also attached what I think the correct setting should be on the basis that there are 5 months left (November - March).
I was re-using an old plan for a current plan but foe some stupid reason I set recurring payment to 'No'.
It is a simple 6 month recurring plan that collects £8 per month from the subscriber. Plan ends at end of March as this will be the six months (October - March).
It started in October and obviously had no issues collecting the money. It obviously also did nothing else in November because I did not have recurring payment on.
My understanding is that I simply cannot switch it on now and that I'll need to get each subscriber to subscriber again. So I will need to contact them all with a link, etc. Before doing that, can I just double check that my understanding is correct please?
I have also attached what I think the correct setting should be on the basis that there are 5 months left (November - March).
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- Tuan Pham Ngoc
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