Membership purchase history

More
4 months 13 hours ago #163163 by rolf
Membership purchase history was created by rolf
Hi,

I have been asked to look into an issue with Membership Pro 3.4.1 running on Joomla 4.4.0

When a member renews their membership it correctly processes the PayPal payment and sends the emails.

When I go to Membership Pro --> Subscriber --> Subscriptions History I only see  a single line

If there any way to see all the renewals and purchases that a member has made?

I was expecting to see a line for each subscription a member has purchased. For example of they were a member last year and renewed this year I would expect to find 2 transactions somewhere.

Is there any member history located anywhere else?

All the best,

Rolf

Please Log in or Create an account to join the conversation.

More
4 months 13 hours ago #163164 by Tuan Pham Ngoc
Replied by Tuan Pham Ngoc on topic Membership purchase history
Hello

Please go to Membership Pro -> Configuration, make sure Subscription Renewal Behavior config option set to Create New Subscription instead of Update Subscription

Then each time subscription renewed, a new record will be created and being displayed on subscriptions history (instead of having only a single record)

Regards,

Tuan

Please Log in or Create an account to join the conversation.

More
4 months 13 hours ago #163165 by rolf
Replied by rolf on topic Membership purchase history
Thank you for the quick response.

Please Log in or Create an account to join the conversation.

More
4 months 10 hours ago #163173 by Tuan Pham Ngoc
Replied by Tuan Pham Ngoc on topic Membership purchase history
You're welcome !

Tuan

Please Log in or Create an account to join the conversation.