Renew membership length

  • Nadav Rotenberg
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2 months 2 weeks ago #164537 by Nadav Rotenberg
Renew membership length was created by Nadav Rotenberg
Hi, 

i have a plan of 1 year subscription. 
i want to extend time of a plan by 6 month as a one time gift for anyone holding subscription today. 

i did it before by changing the period of the plan, and then renewing subscription for all the users. 
it seems something has change, and when i'm renewing they get a new subscription with one year (the previous subscription time)

any idea how can i do that?

thank you

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2 months 2 weeks ago #164553 by Tuan Pham Ngoc
Replied by Tuan Pham Ngoc on topic Renew membership length
Hello

Maybe it is because your plan has fixed expiration date? Mean all subscriptions expired on the same date?

Tuan

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