Request Payment link changed after J3 to J4 upgrade

  • Ryan Frazer
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1 year 3 months ago #155849 by Ryan Frazer
Pretty sure this changed after I upgraded, but when I use the Request Payment from Subscriptions page, an email was sent with a URL that was like this:
https://[domainname.com]/index.php?option=com_osmembership&view=payment&transaction_id=[UniqueKey]&Itemid=609

After upgrading, emails now say this:
https://[domainname.com]/index.php?option=com_osmembership&view=payment&transaction_id=[UniqueKey]&Itemid=421

The "Itemid" at the end of the URL changed form 609 to 421. The 421 links are broken, they say "0 Layout Path Not Found". If I manually change the URL for the user back to 609, it works. Any idea where I fix this?

I should note my migration went "pretty good", but I did have to change some article... stuff in the database. I did this about 2 months ago, so I don't recall what else might have broken, but I'm not the smartest and I was able to get almost everything working again (I also have problem with "forgot password" emails being sent out, but I haven't really looked into that.... it's a low priority issue for me and I just haven't had time... not that I think that is related to Membership Pro, I'm pretty sure that's a J4 issue... just throwing it out there that my migration wasn't perfect). Thanks

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1 year 3 months ago #155851 by Tuan Pham Ngoc
Replied by Tuan Pham Ngoc on topic Request Payment link changed after J3 to J4 upgrade
Hello Ryan

Maybe something with the menu item setup. Could you please submit a support ticket sending us super admin account of your site so that I can check the issue directly on your site ?

Regards,

Tuan

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