Unsubscription error

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3 months 1 day ago #163883 by Vyacheslav
Unsubscription error was created by Vyacheslav
Today for the first time I encountered the fact that it is impossible to cancel a subscription. Security header is not valid
Here's what's happening in the screenshot.   

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3 months 1 day ago #163885 by Tuan Pham Ngoc
Replied by Tuan Pham Ngoc on topic Unsubscription error
The error message is returned by payment gateway (PayPal in this case, I guess). Base on the error messages, I guess it happens because the parameter you entered in membershipprodoc.joomservices.com/basic-...al#advanced-settings is not correct. Please check and enter correct value, then try again

Tuan

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3 months 1 day ago #163886 by Vyacheslav
Replied by Vyacheslav on topic Unsubscription error
Where should I go to fix this?

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3 months 1 day ago #163887 by Vyacheslav
Replied by Vyacheslav on topic Unsubscription error
That is, I want to say that it worked all year and today it stopped, what could have happened?

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3 months 23 hours ago #163889 by Tuan Pham Ngoc
Replied by Tuan Pham Ngoc on topic Unsubscription error
Could be something from PayPal side. There is no change to the code. I would suggest you to check, get the parameters and update it to the payment plugin, then test it again

Regards,

Tuan

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3 months 23 hours ago #163890 by Vyacheslav
Replied by Vyacheslav on topic Unsubscription error
Looks like you're right as always, it worked.
Thanks Tuan

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3 months 22 hours ago #163892 by Vyacheslav
Replied by Vyacheslav on topic Unsubscription error
Tuan, it's not working.
I switched to a PayPal test account and everything worked for me, for the Violin subscription, apparently there was a cancellation.
But then I set up Life in the same way and tried to cancel the subscription. The subscription apparently was not tokenized. PayPal data is correct. What else could it be?  

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3 months 22 hours ago #163893 by Vyacheslav
Replied by Vyacheslav on topic Unsubscription error
Tuan, I still don't understand anything.
I once again reviewed everything I could, deleted the old Pay Pal signature and created a new one.
I do not understand what is going on.

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2 months 4 weeks ago #163914 by Tuan Pham Ngoc
Replied by Tuan Pham Ngoc on topic Unsubscription error
For this, you will need to contact PayPal and ask them about it. Maybe something with permission ?

Tuan

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