OS Property support center

Currency Conversion not working on live site

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11 years 5 months ago #21767 by Lynda
So the currency conversion system was working on localhost,
but when I uploaded my site on hosting server, it stopped working.

Whenever I click on convert currency it gives me 0

Any ideas?
Thanks :)

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11 years 5 months ago #21769 by Mr. Dam
Hi Lynda,
Please send me your site informationn with backend account, ftp account to damdt@joomservices.com. I will check the problem for you.
Thanks
Dam

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11 years 5 months ago #21772 by Lynda
Hi Dam. Thank you for your help :)
I sent all info to your mail.

Really appreciate it

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11 years 5 months ago #21812 by Mr. Dam
Hi Lynda,
I have checked in your site. You removed the default currencies of OS Property and you added 2 new currencies. But the main problem is we get the currency converting function from Google API, and the API doesn't recognize the currency codes you entered. So it returns null with the amount and your currency codes. Please check again to correct the currency codes.
Thanks
Dam

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11 years 4 months ago #22096 by Lynda
Hi Dam,

Sorry for the late reply, been a bit busy.
Thank you for looking into my problem. But the issue was not in the currencies, since the same scenario is working fine locally, it's just not working on the hosting server. I also tested it on another hosting and it worked fine.

So my guess is that the hosting server is somehow blocking the ftp connection that gets the exchange rate.
Anyway, I solved this by a workaround, and since I'm only using 3 currencies, I put the rates as fixed values. (temporary solution)

Thank you big time for looking into this :) much appreciated.
And great job with the component :)

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