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Currency Conversion not working on live site
- Lynda
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11 years 5 months ago #21767
by Lynda
Currency Conversion not working on live site was created by Lynda
So the currency conversion system was working on localhost,
but when I uploaded my site on hosting server, it stopped working.
Whenever I click on convert currency it gives me 0
Any ideas?
Thanks
but when I uploaded my site on hosting server, it stopped working.
Whenever I click on convert currency it gives me 0
Any ideas?
Thanks
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11 years 5 months ago #21769
by Mr. Dam
Replied by Mr. Dam on topic Re: Currency Conversion not working on live site
Hi Lynda,
Please send me your site informationn with backend account, ftp account to damdt@joomservices.com. I will check the problem for you.
Thanks
Dam
Please send me your site informationn with backend account, ftp account to damdt@joomservices.com. I will check the problem for you.
Thanks
Dam
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11 years 5 months ago #21772
by Lynda
Replied by Lynda on topic Re: Currency Conversion not working on live site
Hi Dam. Thank you for your help
I sent all info to your mail.
Really appreciate it
I sent all info to your mail.
Really appreciate it
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11 years 5 months ago #21812
by Mr. Dam
Replied by Mr. Dam on topic Re: Currency Conversion not working on live site
Hi Lynda,
I have checked in your site. You removed the default currencies of OS Property and you added 2 new currencies. But the main problem is we get the currency converting function from Google API, and the API doesn't recognize the currency codes you entered. So it returns null with the amount and your currency codes. Please check again to correct the currency codes.
Thanks
Dam
I have checked in your site. You removed the default currencies of OS Property and you added 2 new currencies. But the main problem is we get the currency converting function from Google API, and the API doesn't recognize the currency codes you entered. So it returns null with the amount and your currency codes. Please check again to correct the currency codes.
Thanks
Dam
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11 years 4 months ago #22096
by Lynda
Replied by Lynda on topic Re: Currency Conversion not working on live site
Hi Dam,
Sorry for the late reply, been a bit busy.
Thank you for looking into my problem. But the issue was not in the currencies, since the same scenario is working fine locally, it's just not working on the hosting server. I also tested it on another hosting and it worked fine.
So my guess is that the hosting server is somehow blocking the ftp connection that gets the exchange rate.
Anyway, I solved this by a workaround, and since I'm only using 3 currencies, I put the rates as fixed values. (temporary solution)
Thank you big time for looking into this much appreciated.
And great job with the component
Sorry for the late reply, been a bit busy.
Thank you for looking into my problem. But the issue was not in the currencies, since the same scenario is working fine locally, it's just not working on the hosting server. I also tested it on another hosting and it worked fine.
So my guess is that the hosting server is somehow blocking the ftp connection that gets the exchange rate.
Anyway, I solved this by a workaround, and since I'm only using 3 currencies, I put the rates as fixed values. (temporary solution)
Thank you big time for looking into this much appreciated.
And great job with the component
Please Log in or Create an account to join the conversation.
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