OS Property support center

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11 years 2 months ago - 11 years 2 months ago #25860 by sti
Hi , im having the same issue as below


joomdonation.com/84-os-property/18329-up...-property.html#18329

i am the admin, cant edit, cant add property. etc


You do not have permission to go to this area



please advice how to trouble shoot. thanks
Last edit: 11 years 2 months ago by sti.

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11 years 2 months ago #25865 by Mr. Dam
Hi,
Even you are administrator, if you are not agent, you still can't add properties.
Thanks
Dam

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11 years 2 months ago #25892 by sti
i think the issue might be that i imported my old database here.
what could i do to solve this problem?

admin an d agent to have same name or id etc?

pls guide. thanks

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11 years 2 months ago #25895 by Mr. Dam
No, in the agents management, you can create new agent, and assign user admin for that agent. And the from frontend, that agent can add properties.
Dam

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11 years 2 months ago #25898 by sti
Something is not right. i counter check with my old site. all agent, company, user field same.

do u think i should double check the database and change the id?

do i need to edit all property when i delete and add new agent?

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11 years 2 months ago #25899 by Mr. Dam
What's your current Joomla version and old Joomla version?
Dam

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11 years 2 months ago #25900 by sti
2.5 and 2.5

but osp version is

2.0.3.2.1 and latest.

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11 years 2 months ago #25901 by Mr. Dam
Hi,
You need to check and compare 2 tables
#__osrs_agents and #__osrs_users
And if they are the same, and you still can't add properties in the frontend, please go to configuration page, tab Agents, and check the option Allow agents add properties.
Good luck
Dam

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11 years 2 months ago #25903 by sti
"check the option Allow agents add properties. "
This works but admin cant add property , ? only agents?

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11 years 2 months ago #25904 by Mr. Dam
Yes. In frontend, only agents can add properties.

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