Questions about Payment Form extension

Message description getting cut off

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12 years 2 months ago #14193 by stockmom123
Message description getting cut off was created by stockmom123
I want to add a message description that is longer than two lines and it is getting cut off on the save. How can I get that to work?

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12 years 2 months ago #14210 by Tuan Pham Ngoc
Replied by Tuan Pham Ngoc on topic Re: Message description getting cut off
Hi

In this case, we will need to change data type of a field in one database table of your Joomla site (from Varchar to Text). Please submit a support ticket giving me administrator account of your site so that I can do that change for you .

Regards,

Tuan

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12 years 2 months ago #14211 by stockmom123
Replied by stockmom123 on topic Re: Message description getting cut off
Is that the only option for adding several lines of text in the form?

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12 years 2 months ago #14251 by Tuan Pham Ngoc
Replied by Tuan Pham Ngoc on topic Re: Message description getting cut off
Yes. That should only take me few minutes to make change. So please send me information of your site so that I can do that change for you .

Regards,

Tuan

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11 years 11 months ago #15971 by stockmom123
Replied by stockmom123 on topic Re: Message description getting cut off
I sent in a ticket support for this several weeks ago and was wondering if you have fixed the situation yet?

Thank you,

Beth

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11 years 9 months ago - 11 years 9 months ago #17222 by jz
Hi, could you please say which table and which field exactly? I have the same problem.

Thanks
Last edit: 11 years 9 months ago by jz.

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11 years 9 months ago #17223 by jz
The problem is solved! What you need is to go to phpmyadmin and find the table jos_pf_fields. Then click on 'structure' tab and select the 'description' field. Click on the change and change its type from Varchar to Text.

BW,
Javad

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