Questions about Payment Form extension

Email Notifications not working

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11 years 9 months ago #17834 by artisan
Email Notifications not working was created by artisan
Hello, I am using the forms on several of my clients sites, the email notifications are being recieved, I have double checked the email address used, and even added others, have checked configuration, and added messages to forms, tried all I could, when someone uses form and sends a payment, my client is not notified, she only gets the transaction from authorize.net, not the details from the website app, please advise how to fix, thanks for any help.

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11 years 9 months ago #17878 by Tuan Pham Ngoc
Replied by Tuan Pham Ngoc on topic Re: Email Notifications not working
Hi

I am sure that there is something wrong with the setting on the site (maybe the email entered in Notification Emails config option is incorrect). In this case, please submit a support ticket sending me information of your site (administrator and FTP account) so that I can check it for you.

Tuan
The following user(s) said Thank You: Charles Smith

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11 years 9 months ago #17882 by Charles Smith
Replied by Charles Smith on topic Re: Email Notifications not working
Entered address and seems to be working fine today...

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