Questions about Payment Form extension

Blank screen and payment not working

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11 years 3 months ago - 11 years 3 months ago #23973 by nate covington
Replied by nate covington on topic Re: Blank screen and payment not working
No. Here is a link so that you can see:
(removed)

Enter your "test" information and choose "Mail In Payment" as the payment choice. Choose "Next" and then "Process Payment" - this is where I'm getting the white screen... no relevant error logs, either... please help!
Last edit: 11 years 3 months ago by nate covington. Reason: removed link to live site

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11 years 3 months ago #23975 by Tuan Pham Ngoc
Replied by Tuan Pham Ngoc on topic Re: Blank screen and payment not working
For some reasons, I could not see the issue on my local development server. Could you please submit a support ticket sending me administrator and FTP account of your site so that I can check and solve it for you ?

Tuan

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11 years 3 months ago #23976 by nate covington
Replied by nate covington on topic Re: Blank screen and payment not working
Done, just submitted a support ticket for you.

Thanks!

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11 years 3 months ago #23977 by Tuan Pham Ngoc
Replied by Tuan Pham Ngoc on topic Re: Blank screen and payment not working
Bad news : Your site seems to be hacked. The file phpmailer.php (a Joomla core file used for sending emails) was modified. I had to re-upload that file and everything works well now. See forum.joomla.org/viewtopic.php?f=431&t=769438 for same issue which other users had .

Tuan
The following user(s) said Thank You: nate covington

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