Questions about Payment Form extension

Error 310 (net::ERR_TOO_MANY_REDIRECTS)

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11 years 6 months ago #20753 by david
I just bought the extension, but to include the form in the menu does not work

www.gemmahervas.com/component/option,com...2/lang,es/view,form/

can you help me ?

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11 years 6 months ago #20754 by Tuan Pham Ngoc
Replied by Tuan Pham Ngoc on topic Re: Error 310 (net::ERR_TOO_MANY_REDIRECTS)
Hi David

I believe the reason is that you forgot to choose the form when you create menu item. Could you please edit the menu item, look at the menu parameter (at the right) and choose the form from the list of form you created ? After that, the issue should be solved.

Tuan

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11 years 6 months ago #20756 by david
I selected Default Form Layout and choose my form in down list
may be something else?

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11 years 6 months ago #20757 by Tuan Pham Ngoc
Replied by Tuan Pham Ngoc on topic Re: Error 310 (net::ERR_TOO_MANY_REDIRECTS)
Hi David

In this case, please send me administrator account of your site to contact@joomdonation.com so that I can do a quick check for you. Maybe you did something with your setting.

Tuan

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11 years 6 months ago #20758 by david
thank you very much.
I sent it

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11 years 6 months ago #20781 by Tuan Pham Ngoc
Replied by Tuan Pham Ngoc on topic Re: Error 310 (net::ERR_TOO_MANY_REDIRECTS)
Hi David

I just checked and found out the issue. It seems the issue causes by SH404. I had to disable Sh404 for Payment Form component and It works well now.

Also, I corrected one issue with your settings. You installed Payment Form plugin in the Payment Plugins section and it is not correct. I had to uninstalled it and installed via Joomla plugins management.

Everything works well now. Please go to your site to check it and let me know the result !

Tuan

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11 years 6 months ago #20783 by david
Thank you very much.
Now it works perfectly. I am very grateful.

:)

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11 years 6 months ago #20865 by Tuan Pham Ngoc
Replied by Tuan Pham Ngoc on topic Re: Error 310 (net::ERR_TOO_MANY_REDIRECTS)
No problem David. If you have other questions or need help, please don't hesitate to contact us !

Regards,

Ossolution Team

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