Questions about Payment Form extension

Lost Data When Exporting CSV

  • Dave
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11 years 5 months ago #21956 by Dave
Lost Data When Exporting CSV was created by Dave
I have set up a few text areas that people are going to fill in with a sentence or two of information. When I export the .csv file in Excel only the first line of their sentence appears - the rest of their inputted text is gone.

When I open the .csv in Notepad I can see all of their inputted text. Unfortunately data in Notepad is not useful since I cannot sort it.

How can I export my data into Excel without losing multiple lines of text typed into my text areas?

Thanks again!

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  • Dave
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11 years 5 months ago #21957 by Dave
Replied by Dave on topic Re: Lost Data When Exporting CSV
FYI - I just checked how it worked when I was using Breezing Forms...it replaced every line break with a "\n" so that the line breaks wouldn't cause the data to be lost. Is there a way to do something similar here?

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11 years 5 months ago #21992 by Tuan Pham Ngoc
Replied by Tuan Pham Ngoc on topic Re: Lost Data When Exporting CSV
Hi Dave

Could you please submit a support ticket sending me administrator and FTP account of your site so that I can check and edit code directly on your site to get the issue sorted ?

Tuan

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