Questions about Payment Form extension

Activate HTTPS not working

  • kbarnes
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11 years 3 months ago #23575 by kbarnes
Activate HTTPS not working was created by kbarnes
I have Activate HTTPS set to yes in the configuration, have my authorize.net information entered as Live Mode, and turned SSL on via the menu. It does not activate.

I also use Joom Donation and with all the same settings it does activate HTTPS.

Thanks in advance.

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11 years 3 months ago #23637 by Tuan Pham Ngoc
Replied by Tuan Pham Ngoc on topic Re: Activate HTTPS not working
Hi kbarnes

I think there is something wrong with your settings. Could you please send me administrator and FTP account of your site (via support ticket) so that I can check and solve the issue for you.

Tuan

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  • kbarnes
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11 years 3 months ago #23658 by kbarnes
Replied by kbarnes on topic Re: Activate HTTPS not working
Hi Tuan,

I did submit a support ticket with administrator login information about 5 minutes after I submitted this topic to the forum. I will edit that ticket now to include FTP.

Thanks,

Katherine

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11 years 3 months ago #23743 by Tuan Pham Ngoc
Replied by Tuan Pham Ngoc on topic Re: Activate HTTPS not working
Hi Katherine

I went to your site to check and found that the issue causes by a redirect plugin which is using on your site. The detailed solution has been explained in the support ticket, so if you want, please see my response on support ticket to see the reason and solution.

Anyway, it works well on your site now .

Tuan

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11 years 3 months ago #23754 by kbarnes
Replied by kbarnes on topic Re: Activate HTTPS not working
Thanks, Tuan! I must have done the same thing for Joom Donation and then forgot for Payment Form. I appreciate your help very much and love your components!

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