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Manual sending documents after purchase

  • Eric Serejski
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10 years 7 months ago #36235 by Eric Serejski
Manual sending documents after purchase was created by Eric Serejski
Hello,

After reading most the forums' topics I still have a question about DMS. I would wish to know if a document (pdf or epub) can be send manually after it has been purchased. By this I mean: (1) A person purchases the document. (2) DMS provides them with an explanation that a link to the document will be available within xx hours. (3) During that time I "personalize" the document (i.e. add the name of the buyer in the document) and finally (4) I then forward the personalized document.

This would be another form of finding out the origin of a document if it is then distributed by the buyer.

Thank you in advance,

Eric

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10 years 7 months ago #36236 by Tuan Pham Ngoc
Replied by Tuan Pham Ngoc on topic Re: Manual sending documents after purchase
Hi Eric

Yes. It is possible. After users purchase the document, the system will send the user a customized email message (you can change the email messages from Configuration area of the site).

So in this case, you just need to edit the message, explain to the user that you will send him in the next few hours... When you have the document ready, simply check the order, find the customer email and email the document to him .

Hope it meets your requirement.

Regards,

Ossolution Team

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  • Eric Serejski
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10 years 7 months ago #36251 by Eric Serejski
Replied by Eric Serejski on topic Re: Manual sending documents after purchase
Thank you for your quick answer!

I have been impressed by your products and the follow-up on your forums. And I have placed the order.

Sincerely,

Eric

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10 years 7 months ago #36288 by Tuan Pham Ngoc
Replied by Tuan Pham Ngoc on topic Re: Manual sending documents after purchase
Great ! Thanks Eric. If you have any questions while using product, please don't hesitate to ask us for support :).

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