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Freezing up at Checkout

  • shakira Moss
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10 years 2 weeks ago - 10 years 2 weeks ago #44423 by shakira Moss
Freezing up at Checkout was created by shakira Moss
Hi, I am having issues with my eshop freezing up at checkout. Please see attached. It will not allow any new clients to checkout. It was brought to my attention today, but I am not sure how long it has been like this. Any ideas????? Please help, my site is starting to get busy and I can't afford to have this not working.

www.doodler.com.au/shop/checkout
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Last edit: 10 years 2 weeks ago by shakira Moss.

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  • Giang Dinh Truong
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10 years 2 weeks ago #44468 by Giang Dinh Truong
Replied by Giang Dinh Truong on topic Freezing up at Checkout
Dear Shakira,
I went to your site to check the checkout page. All working well with me. After I clicking on Continue button, it went to step 2 fast. Please see attached image.
I am not sure how did you check it. Can you please re-check?
Sincerely, Giang
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  • shakira Moss
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10 years 2 weeks ago #44469 by shakira Moss
Replied by shakira Moss on topic Freezing up at Checkout
Hello

Daniel my tech guy tested it out on his computer and it works fine as well. *shrug* I am not sure what is causing the problem. I cleared my cache and history thinking it might be that. Still not working. I guess as long as customers can log into their computers it okay.

Thanks for your help.

Shakira

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  • Giang Dinh Truong
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10 years 2 weeks ago #44470 by Giang Dinh Truong
Replied by Giang Dinh Truong on topic Freezing up at Checkout
Hi again Shakira,
That is no problem. Please re-test to make sure that it works.
From my side, all works well. If you need any more helps, please don't hesitate to let me know.
Giang

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