- Posts: 4
- Thank you received: 0
Please post all pre-sales questions of all products on this forum
Freezing up at Checkout
- shakira Moss
- Topic Author
- Offline
- New Member
Less
More
10 years 2 weeks ago - 10 years 2 weeks ago #44423
by shakira Moss
Freezing up at Checkout was created by shakira Moss
Hi, I am having issues with my eshop freezing up at checkout. Please see attached. It will not allow any new clients to checkout. It was brought to my attention today, but I am not sure how long it has been like this. Any ideas????? Please help, my site is starting to get busy and I can't afford to have this not working.
www.doodler.com.au/shop/checkout
www.doodler.com.au/shop/checkout
Last edit: 10 years 2 weeks ago by shakira Moss.
Please Log in or Create an account to join the conversation.
- Giang Dinh Truong
- Offline
- Administrator
10 years 2 weeks ago #44468
by Giang Dinh Truong
Replied by Giang Dinh Truong on topic Freezing up at Checkout
Dear Shakira,
I went to your site to check the checkout page. All working well with me. After I clicking on Continue button, it went to step 2 fast. Please see attached image.
I am not sure how did you check it. Can you please re-check?
Sincerely, Giang
I went to your site to check the checkout page. All working well with me. After I clicking on Continue button, it went to step 2 fast. Please see attached image.
I am not sure how did you check it. Can you please re-check?
Sincerely, Giang
Please Log in or Create an account to join the conversation.
- shakira Moss
- Topic Author
- Offline
- New Member
Less
More
- Posts: 4
- Thank you received: 0
10 years 2 weeks ago #44469
by shakira Moss
Replied by shakira Moss on topic Freezing up at Checkout
Hello
Daniel my tech guy tested it out on his computer and it works fine as well. *shrug* I am not sure what is causing the problem. I cleared my cache and history thinking it might be that. Still not working. I guess as long as customers can log into their computers it okay.
Thanks for your help.
Shakira
Daniel my tech guy tested it out on his computer and it works fine as well. *shrug* I am not sure what is causing the problem. I cleared my cache and history thinking it might be that. Still not working. I guess as long as customers can log into their computers it okay.
Thanks for your help.
Shakira
Please Log in or Create an account to join the conversation.
- Giang Dinh Truong
- Offline
- Administrator
10 years 2 weeks ago #44470
by Giang Dinh Truong
Replied by Giang Dinh Truong on topic Freezing up at Checkout
Hi again Shakira,
That is no problem. Please re-test to make sure that it works.
From my side, all works well. If you need any more helps, please don't hesitate to let me know.
Giang
That is no problem. Please re-test to make sure that it works.
From my side, all works well. If you need any more helps, please don't hesitate to let me know.
Giang
Please Log in or Create an account to join the conversation.
Moderators: Tuan Pham Ngoc, Giang Dinh Truong, Mr. Dam
Support
Documentation
Information
Copyright © 2024 Joomla Extensions by Joomdonation. All Rights Reserved.
joomdonation.com is not affiliated with or endorsed by the Joomla! Project or Open Source Matters.
The Joomla! name and logo is used under a limited license granted by Open Source Matters the trademark holder in the United States and other countries.
The Joomla! name and logo is used under a limited license granted by Open Source Matters the trademark holder in the United States and other countries.