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Extra information from customer

  • Stuart Hill
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9 years 6 months ago #51259 by Stuart Hill
Extra information from customer was created by Stuart Hill
I make personalised items and my customers need to input the text they require. Is there provision for such customer input in the software?
Regards,
Stuart.

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9 years 6 months ago #51264 by Mr. Dam
Replied by Mr. Dam on topic Extra information from customer
Hi Stuart,
Can you please let us know what's the extension that you mentioned in topic?
Thanks
Dam

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  • Stuart Hill
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9 years 6 months ago #51278 by Stuart Hill
Replied by Stuart Hill on topic Extra information from customer
Hi Dam,
It's eShop.
Regards,
Stuart

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  • Giang Dinh Truong
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9 years 6 months ago #51279 by Giang Dinh Truong
Replied by Giang Dinh Truong on topic Extra information from customer
Hello Stuart,
I am Giang - author of EShop. EShop allows you to create custom fields for customer to enter at the checkout steps. Please read the custom fields documentation here: eshopdocs.joomservices.com/sales/fields.html
Hope that this will help.
If you have any more questions, don't hesitate to let me know.
Sincerely, Giang

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  • Stuart Hill
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9 years 6 months ago #51280 by Stuart Hill
Replied by Stuart Hill on topic Extra information from customer
Thanks for the quick attention.
Regards,
Stuart.

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  • Stuart Hill
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9 years 6 months ago #51288 by Stuart Hill
Replied by Stuart Hill on topic Extra information from customer
I'm getting an error message when I try to upload eShop:
There was an error uploading this file to the server.
Maximum PHP file upload size is too small: This is set in php.ini in both upload_max_filesize and post_max_size settings of your PHP settings (located in php.ini and/or .htaccess file)

I have set max file size to 16Mb in both php.ini and htaccess.

Can you help?

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  • Stuart Hill
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9 years 6 months ago #51292 by Stuart Hill
Replied by Stuart Hill on topic Extra information from customer
Further changes to php.ini and htaccess, but still the same error message.
Regards,
Stuart

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  • Giang Dinh Truong
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9 years 6 months ago #51318 by Giang Dinh Truong
Replied by Giang Dinh Truong on topic Extra information from customer
Hello Stuart,
I am sure that it is still the problem with upload_max_filesize. Please read my following post in another topic to install EShop properly: joomdonation.com/forum/eshop-faq/42380-error-uploading.html
If you are still not able to install it, please submit a new ticket to EShop category to send me the back-end log-in account to your site so I can help you to install.
Hope to hear back from you soon.
Sincerely, Giang

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9 years 6 months ago #51325 by Stuart Hill
Replied by Stuart Hill on topic Extra information from customer
I've unzipped the files. Do I need to upload all the language versions?

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  • Giang Dinh Truong
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9 years 6 months ago #51326 by Giang Dinh Truong
Replied by Giang Dinh Truong on topic Extra information from customer
Hello Stuart,
You don't need to upload all language version. Just need to upload com_eshop_1.3.2.zip to a folder on server, then unzip and install from that folder.
Sincerely, Giang

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