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Membership Pro - Change Signup Date / Expiration date

  • Jerry Powell
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10 months 2 weeks ago #158666 by Jerry Powell
I'm moving from a now defunct software. We currently have active memberships that have already established start and renewal dates
I was wondering when i add a user can i change the start and renewal date from the UI?
Thanks
 

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10 months 2 weeks ago #158670 by Tuan Pham Ngoc
Replied by Tuan Pham Ngoc on topic Membership Pro - Change Signup Date / Expiration date
Hi Jerry

Of course, you can change start date and end date of any subscription record. However, I could not give answer for renewal date. It's because for existing recurring subscriptions in your software, the renewal date might already registered with the payment gateway, and could not be changed

I don't know what payment gateway you are using and that's why I could not give you the answer

Tuan

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  • Jerry Powell
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10 months 2 weeks ago #158673 by Jerry Powell
Cool using paypal... as long as i can change the start date they are all 365 days so that will work
Thanks

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10 months 2 weeks ago #158674 by Tuan Pham Ngoc
Replied by Tuan Pham Ngoc on topic Membership Pro - Change Signup Date / Expiration date
OK Jerry. Hope it will work well for you

Regards,

Tuan

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