Unpublish Registrants in Backend is not possible

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5 years 1 month ago #123155 by Tuan Pham Ngoc
Replied by Tuan Pham Ngoc on topic Unpublish Registrants in Backend is not possible
Sorry Daniel. Checked again and found that I forgot to include one file. Please download the package and update again, you will see the button on Registrants Management screen

Tuan

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5 years 1 month ago #123197 by Daniel
Hi Tuan,

thank you for this great support and your work. Now, I can see the button.

Canceling standard registrations are no problem.

If I try to Cancel Registrations which incudes Groups I get this message:

Cancelling group member with ID XXX is not supported. You need to cancel registration for whole group.

(I selected the whole group).

Would be nice if this would work aswell.

Regards,
Daniel

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5 years 1 month ago #123203 by Tuan Pham Ngoc
Replied by Tuan Pham Ngoc on topic Unpublish Registrants in Backend is not possible
Hi Daniel

In case you want to cancel the whole group, you should select the billing record and cancel that registration. Then the whole group will be cancelled

Tuan

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