Totally confusing setup

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13 years 6 months ago #4698 by Tuan Pham Ngoc
Replied by Tuan Pham Ngoc on topic Re: Totally confusing setup
Hi

The Joom Donation component is verion 2.7.0 .

The Joom Donation Form plugin is still version 2.6

(Usually, the version of the component and the plugin are not the same) .

You can go ahead and do the upgrade. I confirm that this is the latest version .

Thanks,

Tuan

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13 years 6 months ago #4700 by Dave
Replied by Dave on topic Re: Totally confusing setup
ok, thank you for the support. I installed with no issues.

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13 years 6 months ago #4701 by Wesley Derbyshire
Replied by Wesley Derbyshire on topic Re: Totally confusing setup
This is still not working for me... jdform is V 2.6 - the extract dates show as July 2010. - The actual component is V 2.70 with an August 2010 extracted date. Am I getting the latest version on download? I have installed this on two sites, thinking the first site had an issue - but doesn't work on either.

Thanks,
Wesley

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13 years 6 months ago #4702 by Tuan Pham Ngoc
Replied by Tuan Pham Ngoc on topic Re: Totally confusing setup
Hi

Could you send me FTP account and administrator account of your site so that I can check it right now ?

Thanks ,

Tuan

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13 years 6 months ago #4704 by Tuan Pham Ngoc
Replied by Tuan Pham Ngoc on topic Re: Totally confusing setup
Hi

Sorry to all of you were having this issue. It was my mistake while updating one file to the package. If you get this issue, please get this file, unzip it and upload to plugins/content/jdform folder of your site . After that, the issue will be solved .

Sorry again for wasting your time .

Regards,

Tuan

Attachment default-20100928.zip not found

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13 years 6 months ago #4709 by Erin Fernandez
Replied by Erin Fernandez on topic Re: Totally confusing setup
Thanks! I can now see the donate page! yeah!
One question, I used my old language file and now I get OS_WAIT_PAYPAL when I hit next to go to paypal rather than the message I have in my language file.
Do you know how I can fix this?

Also, how do I remove the Campaign title from the donate form?
www.helpingamericans.org/donate.html

Thanks very much Tuan!!

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13 years 5 months ago - 13 years 5 months ago #5677 by bezerk
Replied by bezerk on topic Re: Totally confusing setup
Greetings from Alaska!
When I process out of the module page the following shows instead of the logo I have placed on the page

\"logo4\"

(removed link)

i had to update the "default.php" also because my page would go totally blank when trying to use the jdform plugin.
each time I would enable it - the page would go blank until i disabled it.

after uploading the new default.php i could see the page, and then notice that error.
Oddly enough the above error only appears in mozilla/firefox - in IE neither the logo or the error appear.

But I am also curious is there a way to add the choice of which campaign to donate to?
Last edit: 13 years 5 months ago by bezerk. Reason: none

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13 years 5 months ago #5678 by Tuan Pham Ngoc
Replied by Tuan Pham Ngoc on topic Re: Totally confusing setup
Hi bezerk

I just went to your site to check the issues you mentioned :

1. Regarding the logo issue, I think your config option for Paypal Redirect Message is not correct (the path to the logo incorrect). Please give me administrator account of your site so that I can correct it for you .

2. To enable users to choose the donation campaigns they want to donate, when you make the menu item to link to donation form, don't choose any campaign in the menu parameer (please look at the attached image for more detaill) .

3. Regarding the issue with donation form plugin, I haven't heard anyone having any issues with it. There must be something special with your site, when you give me administrator account of your site, I will check it and tell you the reason .

Thanks,

Tuan
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13 years 5 months ago - 13 years 5 months ago #5709 by bezerk
Replied by bezerk on topic Re: Totally confusing setup
It seems to be "any" image that I add to the Paypal redirect message throws that error and doesnt allow even the text that i choose to be displayed.
I tried *.gif and *.png and *.jpg = as well as tried adding it as a URL
each of which breaks the page.
Until I get home to create an account for you what can i try to fix that?

if I remove "EVERYTHING" from that page it automatically displays text:
"please wait while you are redirected to paypal blah blah blah"

if I add ONLY text....works fine.
only when I add photo of any type, from any directory or even URL that it breaks.
Last edit: 13 years 5 months ago by bezerk.

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